SOLUXLED | 2.4GHz Wireless Lighting Control System Manufacturer

SUPPORT

Frequently Asked Questions

Welcome to SOLUXLED’s wireless lighting control FAQ. Here you’ll find quick answers about our 2.4GHz wireless lighting control system — how panels dim fixtures and adjust CCT, how to pair and group fixtures, scene memory, maximum control distance, and retrofit installation without extra control wiring. Below are answers about wireless lighting control for downlights, magnetic track lighting, panel lights and LED strips, plus MOQ, lead time and OEM/ODM customization. If your question isn’t listed, contact our engineers and we’ll reply within one business day.

GENERAL & SYSTEM

How the System Works

No. The core control is local 2.4GHz RF communication. App/cloud functions can be treated as optional only if you develop them later.

Yes. Downlights, track lights, panel lights, strips and spotlights can all be paired into the same panel’s group.

No. Each panel controls a single group of paired fixtures. An independent second zone needs a second panel — see our Group Control page for details.

Yes. The product positioning is brightness dimming plus tunable white CCT control.

Range depends on walls and building materials; see the knob panel spec sheet for typical open-area performance.

INSTALLATION & PAIRING

Setting Up the System

Yes. The main advantage is reducing extra control wiring, which makes it suitable for renovation and mid-size commercial projects.

Power-cycle the fixture, then within 5 seconds, long-press the ON/OFF button on the panel that should control it. The fixture joins that panel’s group automatically.

Yes. Power-cycle the fixture and long-press ON/OFF on the new panel within 5 seconds — it rebinds automatically and drops its link to the previous panel.

Groups and scene memory are stored on the panel and fixtures, so settings persist without needing to re-pair.

PRODUCTS

Fixtures & Compatibility

Knob dimmer panel, 48V magnetic track lighting, wireless downlights, wireless panel lights, wireless track spotlights and LED strip & linear lights.

Yes, every fixture family shares the same 2.4GHz protocol as the knob panel.

IP rating depends on the specific model — check the relevant product’s spec sheet for the damp-location option.

OEM / ODM

Customization & Private Label

Yes. Logo, packaging, fixture specs, panel language and catalog materials can be customized based on MOQ.

MOQ depends on the level of customization requested. Contact our team with your target volume for a specific number.

Yes, samples are available for standard products so you can evaluate quality before placing an OEM order.

ORDERING & SUPPORT

Working With Our Team

Lead time varies by order size and customization scope; our team will confirm exact timing during quotation.

Our team supports installation guidance, spare parts and warranty terms for projects of any scale.

Our team supports English, Spanish, Arabic and Russian for project communication.

Still have a question about wireless lighting control? Our team replies with catalog, pricing and engineering support, usually within one business day. For larger projects, we can also schedule a video demo of the 2.4GHz wireless control system or prepare a sample kit for evaluation.